Know exactly what customs
require - before you ship
Dutiful gives your team instant, verified answers to customs requirements questions. Documents, restrictions, duties, and regulations - sourced, structured, and always current.
For personal effects shipped from the UK to Australia, here's what your client will need:
The problem
Customs requirements data is a constantly evolving mess. Your team pays the price.
Every destination country has different rules, different documents, different legal restrictions. Right now, your team pieces that together from scattered websites, outdated PDFs, and tribal knowledge.
Hours of manual research
Each new destination means 2–4 hours digging through government sites, customs authority PDFs, and broker forums-per route, per shipment type.
Costly compliance errors
Wrong documents, missed restrictions, unexpected duties, expensive returns. Shipments held at customs, delays for clients, and expensive corrections that erode your margins.
Knowledge trapped in people
Your senior broker knows the rules. But when they're unavailable-or they leave-that knowledge walks out the door. New staff start from zero.
How it works
From question to verified answer in seconds
Ask a question
Type a natural language query in Assist, or call the API with origin, destination, and goods type.
Get structured answers
Dutiful returns the exact documents required, prohibited and restricted items, duty information, and regulatory notes.
Trust the source
Every answer cites its source-government authority, regulation, or official publication. Verify independently in one click.
Two products, one dataset
Built for how your team actually works
Whether your team needs a chat interface for quick lookups or an API for programmatic access, Dutiful delivers the same verified, structured customs intelligence.
For operations teams
A chat interface where your team types natural language questions and gets verified, sourced answers about customs requirements. No technical skills required.
- → Natural language queries-ask as you would a colleague
- → Structured responses with documents, restrictions, duties
- → Source citation and verification date on every answer
- → Conversation history for audit trails
- → Unlimited queries, all countries included
Enterprise plans include API access
For developers & platforms
A REST API returning structured customs requirements data in JSON:API format. Integrate compliance checks directly into your quoting, booking, or checkout workflows.
- → JSON:API compliant-predictable, consistent responses
- → Filter by origin, destination, goods type, document category
- → Webhook alerts when regulations change
- → Sandbox environment with test data for free
- → Country coverage tiers-pay for what you use
Enterprise plans include Assist access
Who it's for
If your team handles international shipments, this is for you
Dutiful is built for the people who need customs answers fast-and need them to be right.
International relocation companies
Your coordinators handle dozens of destination countries. Dutiful replaces hours of manual research per move with instant, verified answers.
Saves 2–4 hours per destinationCustoms brokerages
Give junior staff the confidence to handle unfamiliar routes without escalating to senior brokers. Reliable reference data they can verify and trust.
Fewer escalations, faster throughputFreight forwarders
Faster quoting, fewer compliance errors, less reliance on individual knowledge. Requirements data at your ops desk’s fingertips.
Faster quoting, fewer holdsE-commerce & shipping platforms
Integrate customs requirements checks into your product via the API. Pre-shipment compliance that reduces failed deliveries and returns.
API integration in hours, not monthsThe Dutiful difference
Not another database. A verified intelligence layer.
Other tools calculate what you'll pay. Dutiful tells you what you need to do-with proof.
Without Dutiful
- Searching multiple websites per country
- Outdated PDF guides that may not reflect current rules
- No way to verify when information was last checked
- Senior staff as the only reliable knowledge source
- Costly surprises at customs-delays, fines, rejected shipments
- Every new hire starts from scratch
- Never ending spreadsheets, hours spent on research & manual updates
With Dutiful
- One source for every destination country's requirements
- Structured, current data verified against official sources
- Source URL and verification date on every answer
- Any team member can get reliable answers immediately
- Catch issues before shipment-not at the border
- New hires are productive from day one
FAQ
Common questions
Stop researching customs requirements. Start knowing them.
14-day free trial. No credit card required. Your team will wonder how they managed without it.