Ask a question. Get a verified customs answer.
A chat interface where your operations team types natural language questions and gets structured, sourced answers about customs requirements-in seconds, not hours.
No credit card required · 14-day free trial · Cancel anytime
For personal effects shipped from the UK to Australia, here's what your client will need:
Why Assist
Your team's customs questions, answered properly
No more digging through websites. No more calling the one person who might know. Just ask, and get a verified, sourced answer.
Ask in plain English
Type your question the way you'd ask a colleague. "What do we need to ship household goods from the UK to Australia?" Assist understands the intent and returns structured data-not a search results page.
Every answer is sourced
Every response cites its source-the specific government authority, regulation, or official publication. Click through to verify independently. You'll never wonder "where did this come from?"
Structured, not just text
Answers are organised into clear sections: required documents, prohibited items, restricted items, duty information, and regulatory notes. Scan what you need in seconds.
Your whole team, empowered
New hires give accurate answers from day one. Senior staff spend less time fielding questions. Knowledge is shared, not trapped in individual heads. Every conversation is saved for future reference.
How it works
Three steps. Seconds, not hours.
Type your question
Origin country, destination country, goods type. Ask naturally-Assist handles the rest.
Get verified answers
Structured responses with documents, restrictions, duties-all sourced from official authorities.
Follow up or move on
Ask follow-up questions in the same conversation, or start a new query. Your history is always saved.
Built for operations teams
If your team answers customs questions, Assist is for you
No technical skills needed. Log in, type a question, get an answer. That's it.
International relocation companies
Your coordinators handle dozens of destination countries. Assist gives them verified requirements for every client move-instantly, not after hours of research.
Saves 2-4 hours per destinationCustoms brokerages
Junior staff can confidently handle unfamiliar routes without escalating to senior brokers. Verified reference data they can trust and cite to clients.
Fewer escalations, faster throughputFreight forwarder ops desks
Requirements data at your fingertips during quoting and booking. Less reliance on individual knowledge, fewer compliance errors, faster turnaround.
Faster quoting, fewer holds at customsStudent & expat services
Your advisors look like experts on every country from their first week. Personal effects rules are scattered-Assist brings them together in one place.
Instant expertise, every countryAnatomy of an answer
Every response is built on verified data and sourced to the authority
This isn't a chatbot making things up. Assist draws from a structured, human-verified customs intelligence database-and shows you exactly where every fact comes from.
Structured data cards
Documents, restrictions, and duties are separated into clear sections you can scan at a glance.
Source attribution
Every answer cites the specific authority and document it came from. One click to verify independently.
Verification date
You can see exactly when the data was last verified against the official source. No guessing if it's current.
Verified · Sources: Australian Border Force (abf.gov.au), Dept of Agriculture (agriculture.gov.au) · Last verified: 10 March 2026
Simple pricing
Per seat. All countries. Unlimited queries.
No country gating, no query limits, no surprises. Pay per seat, and your team gets access to every destination country we cover.
Dutiful Assist
For operations teams of any size
Annual billing: pay for 10 months, get 12
FAQ
Questions about Assist
Your team deserves better than scattered PDFs and guesswork
14-day free trial. No credit card. Set up in under two minutes.